Last Updated: November 10, 2026
At HomebodyShop, we understand that customers may occasionally need to change or cancel an order after placing it. Please review our order cancellation policy below.
1. Order Cancellation Requests
Customers may request to cancel an order before it has been shipped.
If you wish to cancel your order, please contact our customer service team as soon as possible and provide your order number.
Please note that cancellation requests cannot be guaranteed once an order has entered processing or fulfillment.
2. Orders That Have Not Been Shipped
If your order has not been shipped and your cancellation request is approved, the order will be canceled and a full refund will be issued to the original payment method.
Please allow 5–10 business days for the refund to be processed after approval. The actual posting time may vary depending on your bank or payment provider.
3. Orders That Have Already Been Shipped
Once an order has been shipped, it can no longer be canceled.
If you no longer wish to keep the item, you may request a return in accordance with our Return & Refund Policy.
Eligible returns can generally be requested within 30 days of delivery. For returns due to personal preference or a change of mind, customers are responsible for return shipping costs.
4. Order Changes
If you need to update your shipping address, contact information, product selection, or order quantity, please contact us before your order is shipped.
We will do our best to accommodate your request. However, changes cannot be guaranteed once processing or fulfillment has started.
5. Orders Canceled by HomebodyShop
We reserve the right to cancel an order when necessary, including situations involving:
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Product availability issues.
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Payment authorization or processing failures.
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Suspected fraudulent or unauthorized transactions.
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Incorrect product pricing or listing information.
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Incomplete or invalid shipping information.
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Other circumstances that prevent us from fulfilling the order.
If an order is canceled after payment has been received, an applicable refund will be issued to the original payment method.
6. How to Request a Cancellation
To request an order cancellation or modification, please contact our customer service team with your order number and request details.
Our team will review your request and confirm whether the cancellation or change can be completed.
7. Contact Us
For questions about order cancellations, please contact us:
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Store Name: HomebodyShop
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Email: info@homebodyshop.us
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Phone: +1 (516) 688-5599
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Address: 12581 Bailey Ct, Hampton, GA 30228-6367, United States
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Business Hours: Monday–Friday, 9:00 AM–5:00 PM (ET)
Thank you for shopping at HomebodyShop. We appreciate your understanding and support.